Star Costume Hire

HIRE TERMS FOR GROUPS -including schools 

DEPOSIT  and Group Member fee of £100 yearly membership  must be paid with your first order  in addition to the cost of the item (s) This allows  for up to  free postage for you on items valued at a maximum of £350 over an 18 month period from initial membership date fee paid and one free item hire worth £100.  If the Membership fee isn't paid, we cannot guarantee group deliveries to you on time to allow your items to be reserved as we are a CIC Community Interest Charitable company and we hire to groups all over the world.

 

Deliveries of any hire costumes or props are made by us to reach you , the Customer, at intervals up to and including 28 days BEFORE they are needed by you and you keep the items for use 28 days after receipt of them for your event(s). It is essential that you notify us at Wardrobe your exact date of first requirement, i.e. the date of your first rehearsal not just the show date as we cannot guarantee delivery on time to your event otherwise

We require up to 5 months' notice for group items to be reserved and then processed if your items are for a large cast, school or corporation

PROCESSING TIMES - We need up to 21 days  after your payment (and  the full 28 to 30 days during the months of October to February inclusive) to process your order - from payment date to completion, that is until the day(s) you receive your order(s). This is to allow for multiple packages especially mascots and puppets, to reach you on time.

 

HIRE TERMS FOR INDIVIDUALS

We request £25 yearly membership  to be paid with your first item or the item may not reach you on time for your show/ rehearsal.  There will be an area in the payment area where this fee can be paid  or if you enter the code instead that we email you then this will suffice.  Please ask us for more details.

ITEMS NOT USED

It is at our discretion at Star Theatre whether we charge you for items used or not as any hire transaction is seen as used when seals on the costume packagings are broken. If you have any problems about your order, please contact us within 14 days of your payment as it will be deemed by us to be  too late for Customer unused returns after you receive your delivery under terms of any HIRE

Purchased goods can be returned inside 14 days if unused and seals in tact, for refund

We look forward to your business!

 

 

 

 

 

 

 

 

 

 

 

 

or  call me for me to visit your premises for collection and delivery (Tel: 07749419293- Star Theatre Company/Media)

Hire Prices: £25 per Complete Costume item to hire for four weeks  ( up to 28 days inclusive of collection and delivery dates).

Theatre Schools and groups for over 3 items, hire at only £15 per costume!  This particular Offer runs for 7 days total only.

 Usually We also take a £25 deposit up-front in addtion to this (returnable to you, the customer, at the end of the hire period). We can waiver this fee for charity groups. Please ask for details. Thank you.